Monday, 25 August 2014

WTFB Bundles: Frequently Asked Questions

What is the WTF Bundles?
The WTF bundle is one that will allow customers access to WhatsApp, Twitter, Facebook & BBM on their mobile devices. It is aimed at giving customers who spend a lot of time on social networks more value for money.
A customer can now buy a value bundle for use in monthly and weekly variants across WhatsApp, Twitter, Facebook & BBM.
It is important to note that all other internet activity will be charged from a customers’ main account or from the data bundle account balance.

What devices can access the WTF Bundles?
All mobile devices can access the WTF bundles.

Who can subscribe to WTF Bundles?
All Airtel Prepaid subscribers

How do I subscribe to the WTF Bundle? Dial *990# to get the monthly WTF Bundle at N200 & Dial *991# to get the weekly WTF Bundle at N100

Retail Price (N)
USSD Subscription
Data Allowance (MB)
WTF Bundle

How do I check the WTF Bundle balance?
Simply dial *990*0# to check your balance

Will my subscription renew automatically after it expires?
Yes, autorenewal will occur as long as you have the requisite airtime.

If I do not exhaust my WTF bundle before it expires, will I be able to carry forward the remaining unused data?
No, you will not be able to carry forward the unused data. However, if you purchase another WTF bundle before expiry, the data will be accumulated (added to)

Will I be cut off when the data volume subscribed for expires or is consumed?
Subsequent to expiration or complete consumption of the WTF bundle, you will be charged at PAYU rates of 5kobo per kilobyte for further internet activity. 

Can the WTF Bundle be used outside the country?
No, this is not possible.

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